GENERAL CONDITIONS OF SALE OF ARZEREZH.COM, ARZEREZH SASU ONLINE SALES SITE


These conditions of sale are concluded on the one hand by the company ARZEREZH SASU with a capital of 1000 €, whose registered office is: 4 rue de la Longueraie 35520 MELESSE, registered in the commercial and companies register of the Commercial Court of RENNES under the number 85007321400015 APE code 2733Z, and called the seller and on the other hand, by any natural or legal person, hereinafter called, the buyer and wishing to make a purchase via the website of the company ARZEREZH SASU.


Object


These conditions of sale aim to define the contractual relations between the company ARZEREZH and the buyer, and are subject to the jurisdiction of French law.
By contractual relations, it is meant the conditions applicable to any purchase made through the merchant site of the company ARZEREZH whether the buyer is professional or consumer. The acquisition of a good or service through this site implies unreserved acceptance by the buyer of these conditions of sale. These conditions will prevail over all other general conditions. ARZEREZH reserves the right to modify these conditions of sale at any time.
The applicable conditions will be those in effect at the time of the transaction.


Characteristics of goods and services


The goods and services offered are those which appear in the catalog offered and published on the sales site of the company ARZEREZH.
They are offered while stocks last and their sale is limited to mainland France. Each product is accompanied by a description, for some of them, the buyer can have access to the supplier's documentation. The photographs in the catalog are as faithful as possible, however, the ARZEREZH company declines any responsibility if the similarity with the product offered for sale and the product received is not perfect, especially in terms of colors.


Prices


The prices appearing in the catalog are prices inclusive of tax in euros taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of products or services. ARZEREZH reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only applicable to the buyer. The prices indicated include the order processing costs, but do not include the transport and delivery costs insofar as they take place in the geographic areas provided below.


Geographical area


The online sale of the products and services presented on the site is reserved for buyers who reside in France, in the French overseas departments and territories or in Monaco and for deliveries required in these geographic areas. The other destinations will be mentioned separately or may be the subject of a quote request.


Orders


The buyer who wishes to buy a good or service must obligatorily


    Fill in the identification form on which he will indicate all the contact details requested.

    Validate this data.

    Confirm and pay for your order by bank card or bank transfer.



The confirmation of the order implies acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the waiver of availing themselves of any other conditions of sale. At the buyer's request, a purchase invoice will be issued. For security reasons, proof of identity may be requested after placing the order.


In the event of change or updating of references or products out of stock, Arzerezh reserves the right to cancel the order.


Withdrawal


The terms of withdrawal are defined by articles L121-20 and following of the Consumer Code.
You have a right of withdrawal only if the product is not used, in its original packaging.
This withdrawal can only be done under the condition of non-deterioration of the product in question by the buyer or a third person.


Payment terms


The price is due upon order.


Payments made by credit card will be made through the secure PAYPAL system which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can become aware of during the transport on the network.


Orders are taken into account from the final payment either:


By card: 24h00


By Paypal: 24h00


By bank transfer: 5 days


By bank check: 12 days from the date of collection.


At the buyer's request, a paper invoice showing VAT will be sent to him.


Deliveries


Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area.
The risks are the responsibility of the buyer from the moment the good and / or service has left the premises of the company ARZEREZH.



In the event of damage during transport, the reasoned protest must be made to the carrier within three days of delivery.

For goods, delivery times are given for information only.


Guarantee


All products supplied by the seller benefit from the guarantee enacted by article 1641 and following of the Civil Code.
In case of non-conformity of the product sold, it can be returned in its original packaging to the seller who will take it back, exchange it or refund it.
All requests for exchange and refunds must be made within thirty days after delivery by post to the following address: ARZEREZH 4 rue de la Longueraie 35520 Melesse within thirty days of delivery. A first contact at the following email address is strongly recommended: service.clients@arzerezh.com.


Responsibility


The seller, in the online sales process, is only bound by an obligation of means, his responsibility cannot be engaged for damage resulting from the internet network.
All elements of the ARZEREZH company's website remain its intellectual and exclusive property. Their reproduction in any manner whatsoever is therefore prohibited without the express written agreement of ARZEREZH.


Personal data


In accordance with the Data Protection Act of January 6, 1978, it is indicated that information of a nominative nature relating to buyers may be subject to automated processing. ARZEREZH reserves the right to collect information about buyers, including by using cookies.
Buyers can oppose the disclosure of their contact details by notifying ARZEREZH; The computerized processing of information, including the management of the e-mail addresses of users of the site has been the subject of a declaration to the CNIL.


Archiving


ARZEREZH will archive purchase orders and invoices on a reliable and durable medium. Thus, the computerized registers of the company ARZEREZH will be considered by the parties as proof of communications, orders, payments and transactions between the parties.


Settlement of disputes, Competent court


These online sales conditions are subject to French law. In the event of litigation, competence is attributed to the competent courts of Rennes, notwithstanding plurality of defendants or call in guarantee.


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